PRODUCTS

Finishing of products

All of our products are painted with an excellent quality water-based finishing paint unless otherwise specified.  We cannot however take responsibility for normal wear and tear and otherwise as we know that little ones like to push the products to their limit.

Please make sure that surfaces are cleaned with a soft soap and cloth.  Make sure that no ammonia based products are used on these items as the chemical substrate in ammonia will cause discoloring.  Do not use steel wool or a scrubbing brush.

A 6 month warranty is valid on all of our products. *

*T’s & c’s apply.

DELIVERY

We offer a door-to-door courier service nationwide.
Please feel free to contact us via e-mail for shipping costs where you will receive an invoice for payment purchases.
Once your order has been shipped you will be provided with a tracking number via e-mail.
All items will be shipped as 0 – 20kg, unless otherwise requested by the customer and any additional costs will be charged to the client.
Courier within Cape Town takes 1- 2 working days and major areas in South Africa between 4 – 5 days.

WHEN YOU RECEIVE YOUR ITEM

* Please confirm the number of parcels received according to your e-mail received from AJ’s Kidz Room.
* If and when your package has been tampered with or is damaged, DO NOT receive the package and contact us immediately.
* Please do not use a blade when opening the parcel.  It can cause damages which we cannot be liable for.
*  When you need to return the parcel to us, please send us an e – mail for instructions.

PAYMENT

Payment is done via PayFast. Please follow the prompts when shopping online.